Setting the Standard In Medical Testing
At SoftCell Laboratories, we're dedicated to providing quality laboratory services with unparalleled accuracy and efficiency. Our mission is to meet the unique diagnostic needs of physicians and patients through specialized, high-complexity testing. With a commitment to excellence and exceptional customer service, we deliver consistent, current, and high-quality results that put patient care first.
Our Commitment to Excellence
Specialized high-complexity testing for unique diagnostic needs
Commitment to excellence in accuracy and efficiency
Patient-centric approach with exceptional customer service
Our Testing Portfolio
Comprehensive Molecular Diagnostic Solutions
PGx
Tailoring treatments based on genetic profiles for optimal medication responses.
QUAD RPP
Distinguishing between major respiratory viruses for accurate treatment decisions.
STI
Rapidly identifying multiple sexually transmitted pathogens for infection management.
UTI
Detecting urinary tract infection sources, including the most resistant pathogens.
Vaginitis
Identifying vaginal microbiota imbalances and pathogens for comprehensive women's health.
Frequently Asked Questions
Your Questions Answered
What is the turnaround time for test results?
Most test results are available within 48 hours of sample receipt at our laboratory.
Are your tests covered by insurance?
Many of our tests are covered by insurance. We recommend checking with your insurance provider for specific coverage details.
How do you ensure the accuracy and reliability of your test results?
Every assay is validated to established performance standards before clinical use, and all testing runs under a quality management system with layered oversight — specimen integrity checks, batch quality controls, routine calibration, external proficiency testing, and result review. Performance characteristics like sensitivity and specificity vary by assay, so we provide detailed performance data for individual tests upon request rather than a single portfolio-wide figure.
Do you offer direct testing to patients?
We primarily work with healthcare providers. Patients should consult their doctor to order tests through SoftCell.
What types of samples do you accept?
We accept various sample types depending on the specific test requirements.
How do I interpret my test results?
We provide detailed reports with your results. For interpretation, please consult with your healthcare provider. We also offer consultation services for healthcare professionals.
Are your tests FDA-approved?
Ready to Elevate Your Diagnostic Capabilities?
Contact SoftCell Laboratories today and experience the difference of premier molecular testing.