Built on Precision
At SoftCell Laboratories, we deliver next-generation laboratory testing that's evidence-driven and engineered for the moments that matter most. Precise, efficient, and built on proven science. Our specialized, high-complexity testing is built to meet the unique diagnostic needs of physicians and patients. Accuracy isn't an aspiration here, it's the SoftCell Standard.
Trusted for Results
Trust like that is earned. It's powered by an expert team of scientists and technicians behind every test, and the rigorously manufactured, validated core assays and reagents. Physicians and patients count on this combination of skilled people and proven technology every time. Delivered with integrity. The SoftCell Standard.
Specialized high-complexity testing for unique diagnostic needs
Commitment to excellence in accuracy and efficiency
Patient-centric approach with exceptional customer service
Our Testing Portfolio
Comprehensive Molecular Diagnostic Solutions
UTI Max
UTI Express™
TrueUA®
PGx
MiCheck®
Vaginitis
STI
RPP
UCX
Frequently Asked Questions
Your Questions Answered
What is the turnaround time for test results?
Turnaround depends on the test. Most molecular and chemistry tests report within 48 hours of specimen receipt. Urine Culture & Sensitivity takes 3–4 days, because organisms must be grown before they can be identified and tested against antibiotics. Turnaround for each test is listed on its individual test page.
How do you ensure the accuracy and reliability of your test results?
Every assay is validated to established performance standards before clinical use, and all testing runs under a quality management system with layered oversight — specimen integrity checks, batch quality controls, routine calibration, external proficiency testing, and result review. Performance characteristics like sensitivity and specificity vary by assay, so we provide detailed performance data for individual tests upon request rather than a single portfolio-wide figure.
Are your tests FDA-approved?
Our tests are laboratory-developed tests (LDTs), validated in-house under CLIA regulations governing high-complexity clinical laboratories. LDTs are not subject to FDA premarket approval. Validation data is available on request.
Are your tests covered by insurance?
SoftCell bills most major insurance plans directly, including Medicare. Coverage and patient responsibility vary by plan and by test. For practices: we bill the payer directly, so your office is not invoiced for insured patients. To have coverage checked for a specific test or plan before you order, call (503) 402-2505.
How do we become a SoftCell client?
Call (503) 402-2505 or complete the Become a Client form and we will set your practice up — account creation, requisitions, collection supplies, and result delivery.